Leadership
- Influencing and Building Effective Teams
- Coaching for Results
- Managing Everyday Performance
- Managing Business Change
- Employee: Reward, Recognition & Reprove
Personal Effectiveness
- Time and Self Management
- Delegation
- Stress Management
- Presenting a Positive Image
- Communication Skills
Customer Service With Sales
- Front Line Care
- Managing Customer Service
- Negotiation
- “Company Ambassador” Skills for Service Engineers
- Mystery Shopping – M & E
Corporate Affairs & Communication
- Reputation Management
- Internal & External Communication
- Corporate Social Responsibility
- Government & Media Relations
- Crisis Management